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Trupanion Pet Insurance - Misleading and Unhelpful
I had purchased a new puppy. Took him to the vet one day after taking possession of the dog for a full physical examination (as required by breeder contract). Received a clean bill of health. Went home, enrolled with Trupanion under their promotional deal offered to me...
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1.0
I didn't like
  • Denial of claims
#1078182
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I am replying regarding the cancellation of my pet insurance policy for my Coton De Tulear. I would like you to cancel this policy. I believe your company will never stand by my pet in the event of a time of need. It is my opinion that when a dog becomes sick, they...
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1.2
I didn't like
  • Rejection reasons are cruel to pet
  • Denied legitimate claims
  • Denial of claims
#1041310
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Insured my dog with trupanion. They claim that they don't raise premiums based on claims but they raise the premiums 20% every year anyway. When you query the raise they claim that rates are raised based on risks and vet costs in your specific area. Of course when you...
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Anonymous
Anonymous

It is so true what you said. The same thing here in Florida, USA. They raised mine by 35% just because I had a few claims. They are a bunch of liars and they are not friendly ...

#950070
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Trupanion Dog Insurance Review

Trupanion Pet Insurance
#856723
Beware of this company as they like to take your premiums and not pay the claims. They continually act in bad faith they should be shut down.
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Trupanion Pet Insurance Pet Insurance Review

Trupanion Pet Insurance
#842525
1.0
Details
Spent thousands insuring my two dogs and received 35 dollars after a $700 accident claim. It is a scam.
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Advertised vs Delivered
Customer service
Product or Service Quality
Value for money

Trupanion Pet Insurance Pet Insurance Review

Trupanion Pet Insurance
#615248
No but from what I've read I will as far from trupanion as I can
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After being insured with Trupanion for 7 years and paying every price increase every single year I was insuring my dog and never having a claim in that 7 years I filed a claim for a growth on my dog's leg. They removed two tumors which were benign and did the follow up...
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#914234
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Yes I hate this company they promised her dental would be covered as you know they lie . Scam . If any class action case please contact me
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Anonymous
TT

No, Trupanion doesn't cover Dental, nor do most of the Insurance companies cover dental. You should read their policies first before enrolling it. In their policy, they have...

#898211
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I joined Trupanion in March 2016 during which i signed papers that indicated that i would have a 30day period of wait before any insurance claims would be accepted by the insurance company. During the 30days my dog did catch Giardia and his claim was rejected (as...
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1.0
#895830
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Trupanion raises insurance rates by 10-20% each year. I got it in 2013 when I got a new puppy and have had it for 3 years now. My first year's monthly premium was $51.49, second year $56.35, third year $67.63, and today I received an updated policy with an increase to...
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Anonymous
Anonymous

I've joined Trupanion for 5 years now and my cat hasn't had visited the Vet for 2 years now. However, Trupanion is going to raise my premium by 60%, and they have no cap anym...

1.0
I didn't like
  • Managment and being lied to
  • Scam
  • Trupanion
#885402
Reply to reviews
As other reviewers have stated, Trupanian generalizes symptoms to the point that everything that happens to our cat is a "pre-existing condition," so all claims (now amounting to many thousands of dollars) are denied. At this point, anything that could in any vague way...
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2.0
I didn't like
  • Customer service
  • Bogus pre-existing conditions
  • Continually denied claims
#869630
Reply to reviews
This company does not operate in good faith and should be avoided at all costs... I think one star for them is too high of a rating. Several years ago I took out a pet insurance policy for my dogs and paid the premium on time. Each time I submitted a claim it was...
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#858083
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Systematically denying claims Good morning,, Your company Trupanion must think is dealing with ignorant people that you can abuse. I see a pattern in your company of corporate fraud against its policy holders and I am sure I am not the only one that has come to this...
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2.0
#856283
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