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You can be assured that, even with the full support of your pet's own veterinarian, your claim will be labeled "pre-existing condition", based on minor "symptoms" in the pet's previous records. The Trupanion vets and diagnosticians completely dismissed the medical...
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2.0
I liked
  • Promises
#1362758
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Trupanion Pet Insurance - Im goung ti file a ckass actiin suit.

I gojng to fime a ckass action suit with all other people involved.
#1357410
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Trupanion Pet Insurance - I want to file a class action complaint against trupaion pet

They keep charging monthly fees and never pay ant claims. They say every claim is lre existing. Including a bout of diarrella?
1.0
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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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#1357406
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I had a decent experience with this company handling claims until they started raising my premiums for no obvious reason. My fees increased 12 percent from $45 in May 2017 to $51.35 three months later in August 2017. If that wasn’t enough Trupanion then raised it an...
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2.0
#1345210
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Trupanion Pet Insurance - Whatever they cover they will get it back

I have had Trupanion for over 4 years. I have two dogs and pay around $140 monthly. Every year they keep increasing the premium. It seems that whatever they cover they get it back. For example, one of my dogs premium just went from $72 to $94.
#1251476
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My experience with Trupanion was absolutely terrible. They hold the right to deny any claim made even based off of their own assumptions and no actual proof. I paid for Trupanion for 3 months before my dog started getting and ear infection, so I brought her to the same...
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Anonymous
Anonymous

You’re not the only one, this has happened to hundreds, if not thousands, of people in Canada alone, myself included. We should file a class action lawsuit.

1.0
#1147535
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Trupanion Pet Insurance - Misleading and Unhelpful
I had purchased a new puppy. Took him to the vet one day after taking possession of the dog for a full physical examination (as required by breeder contract). Received a clean bill of health. Went home, enrolled with Trupanion under their promotional deal offered to me...
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1.0
I didn't like
  • Denial of claims
#1078182
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I am replying regarding the cancellation of my pet insurance policy for my Coton De Tulear. I would like you to cancel this policy. I believe your company will never stand by my pet in the event of a time of need. It is my opinion that when a dog becomes sick, they...
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1.2
I didn't like
  • Denied legitimate claims
  • Denial of claims
  • Rejection reasons are cruel to pet
#1041310
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Insured my dog with trupanion. They claim that they don't raise premiums based on claims but they raise the premiums 20% every year anyway. When you query the raise they claim that rates are raised based on risks and vet costs in your specific area. Of course when you...
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Anonymous
Anonymous

It is so true what you said. The same thing here in Florida, USA. They raised mine by 35% just because I had a few claims. They are a bunch of liars and they are not friendly ...

#950070
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After being insured with Trupanion for 7 years and paying every price increase every single year I was insuring my dog and never having a claim in that 7 years I filed a claim for a growth on my dog's leg. They removed two tumors which were benign and did the follow up...
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#914234
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