they look for any reason to deny claim,,,, total scam ... they generalize a claim to nonspecifics,,, any skin condition is a pre-existing condition,,, even tho' the new condition is different from the previous, they are happy to take the monthly premium but are not willing to be reasonable in evaluating claims, they are the worst, worst , worst ,worst .... very sorry i sent them premiums for three years, so angry about this they are lucky they are on the other side of the country, i will post on every site I can find as to their unreasonable determination of pre-existing conditions,
Review about: Trupanion Pet Insurance Pet Insurance.
Reason of review: Poor customer service.
Monetary Loss: $1500.
Preferred solution: Let the company propose a solution.